DITOK Shipping Info
We offer free standard shipping on many global orders 39+USD.
Orders typically ship the next business day. Your order will be shipped Standard Service unless you select an alternative. Once shipped, orders are generally received within 15 business days. We do not ship on Saturdays, Sundays or holidays. Orders placed Friday-Sunday will ship out Monday.
Please note that we do not deliver to PO Boxes or APO addresses.
For more information on international shipping, please contact us support@ditok.shop
While we do all we can to ensure your order is delivered on time, Ditok cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
SHIPPING TIMES
- Express Delivery: 7-10 business days
- Standard Delivery: 10-15 business days
Please note, shipping times do not include the standard 1-2 business day processing time it takes for the order to ship out.
SHIPMENT TRACKING
Tracking number are assigned to packages when they ship. You will receive an email with your tracking number and a link to check the status.
How do I apply my Discount Code
You can enter your discount code on the last page before you click ‘ Complete Order’ you will find a box to enter your discount code. Once you have entered this code, click ‘apply’. Your total amount will be updated to reflect the discount. Discount codes and referral codes can be used once per order and cannot be combined with other offers.
LOST OR STOLEN PACKAGES
Please contact support@ditok.shop if you believe your package was lost or stolen.